"Knowledgeable, polite and professional."
"The staff took all the time I required to make sure I was comolyokay with the gear I looked at. They spent over an hour answering my questions and helped guide me to gear that suite my needs. I will 100% buy all future gear from this store. "
"I went in to buy a pair of Fox Racing gloves, and a new phone mount. The associates in the store are extremely helpful and knowledgeable, when I was looking for a new lithium ion battery they looked up my motorcycle, and found the best fit for it. I have gone to the other stores but I can say the Surprise store on Reems is the best, my store for a lifetime of gear and help I’ll always recommend and be a loyal customer."
"FIRST WENT IN ON FRIDAY AND TALKED WITH SALES PERSON, I'M GOOD WITH NAMES ABOUT A BLUETOOTH SET UP FOR MY SONS HELMET AND HE SHOWED ME DIFFERENT OPTIONS. I NOTICED HELMETS ON SALE. TOLD HIM I WOULD BRING IN MY SON ON SATURDAY. WHEN WE RETURNED WERE HELPED BY SAME PERSON, HELPED MY SON PICK OUT A BLUETOOTH KIT AND INSTALLED AND SET UP FOR NO ADDITIONAL CHARGE. THE HELMETS I DECIDED ON WERE NOT IN STOCK SO HE ORDERED THEM AND SAID THEY WOULD BE IN IN A COUPLE OF DAYS WHEN HE REALIZED I LIVED 200 HUNDRED MILES AWAY HE SAID THEY COULD SHIP TO MY HOME FOR NO SHIPPING COST. I RECEIVED THE HELMETS YESTERDAY 6 DAYS AND LIKE THEM VERY MUCH. THANK YOU. "
"I generally don't like shopping in a store, so I do most of it online. I do like cyclegear tho. I know the sales staff has a sales quota, but I've never felt pressured. They're just helpful when I need it and they leave me alone if I just want to browse."
"The staff there is supremely knowledgable. I been riding and working on motorcycles for more than 26 years and this is my preferred place to shop."
"Every staff member is extremely nice and knowledgable. They answered all our questions with a smile and gave us recommendations on products better suited to our needs."
"Always a good experience.. great help"
"The staff went above and beyond to help my girlfriend, who is completely new to riding, get the best protective gear. I don’t even live near this location anymore but still make my way back due to the great customer service. "
"Good **** sellin good ****."
"Just stopped in for one item. Got it and was rung out with no delay."
"This store is good fun to shop at and the people there make me feel welcome and help disabled Veteran's big time. They accommodate well and help a lot too! thank you so much for all your help, Love ya all !!!
Rocco"
"This is the second time I have bought tires for my Harley at cycle gear. I took my wheels into the CG store on Greenway in Suprize Az on a Sunday and was going to leave them until Monday to have my tires I bought from them mounted and balanced. Shawn said for me and my wife to go have lunch and he would have them done while we were gone. He called in about 45 minutes and said they were finished. This is customer service to it's highest.
Thanks Shawn and CG."
"Manager was very helpful, answered all my questions and installed my new communications set for me. Excellent service.
"
"I've been shopping with Cycle Gear for a long time, dont think I've ever had a bad experience."